Guarantee and Service
We do not want you to purchase anything from Advanced Pharmaceutics that is not completely satisfactory. We ask that you follow individual product directions for maximum benefit. Please be aware that results may vary, depending on the individual. Of course, we want you to be the final judge of quality. If you're not satisfied with your purchase, we'll replace it or give you your money back. It's that simple. All of your purchases from Advanced Pharmaceutics are covered by our 30-day guarantee.
If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling). Only un-opened packages of any product is eligible for return. You are covered by this unconditional guarantee for a full 30 days from your date of purchase. Please call our Customer Service Department at 1-800-994-3776 within 30 days of the shipment date to receive return instructions.
Security and Privacy
Advanced Pharmaceutics guarantees you a safe, secure online shopping experience. At purplecream.com you will never have to worry about safety. Your privacy and protection are our top priorities. When ordering, you may be asked to provide us with some sensitive information (like your name, phone number, or email address) and financial information (like your credit card number, credit card billing address and credit card expiration date.). This information is needed when you place an online or telephone order with Advanced Pharmaceutics. The information we collect from you is used for the purpose of processing your order, billing you for products, and servicing your account.
We would love to hear from you!
You can email us with your questions, comments or concerns at any time. Our specially-trained staff of customer service representatives is available via our toll-free number 1-800-994-3776 or by email at www.purplecream.com.